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Enrollment FAQ

  • How can I enroll in a UCI Division of Continuing Education course?
  • You can enroll in a variety of different ways. Visit our How to Enroll page for details.
  • What hours is the enrollment office open?
  • We are open Monday-Friday, 9am-4pm (Pacific).
  • Will I be put on a waitlist if the class I want is full?
  • Yes, as courses reach their enrollment capacity you can be placed on a waitlist and contacted when space opens in the course.  We contact students in the order they were added to the waitlist.
  • Can I go to the first course meeting without paying the course fees?
  • Yes, for on-campus courses, you may attend the first meeting without making any financial commitment if you would like to make sure the course meets your learning objectives. Course fees must be paid in full prior to the second course meeting. This does not apply to courses which have less than 4 meetings, has a waitlist or is part of the Clear Administrative Services Credential, Preliminary Administrative Services Credential or Reading Certificate Programs. A $25 late fee applies to enrollments after midnight following the first class meeting. Late fees are assessed per course, are non-refundable and non-transferable. Visit our Late Registration page for details.
  • How do I drop a course? Am I eligible for a refund?
  • You may drop a course at any time before the final class meeting. To drop a course, go to My Account to access your account. After you login, select Drop Course(s) from the left-hand menu under My Account and complete the steps until you receive a confirmation email. Otherwise, you may send a written request to In your written request, please include your name, the course title and number, the course registration number, your phone number, your email address, and the reason for your drop to help us evaluate the quality of our courses and programs. Failure to include any of the required information may delay processing.

    To be eligible for a refund, your drop request must be received on or before the refund deadline for the course. Please refer to your enrollment confirmation for the course specific refund deadline. Visit our Cancellations, Drops & Refunds page for details.
  • Where can I purchase textbooks and course materials?
  • Effective Fall 2015, UCI Division of Continuing Education textbooks will no longer be available at the University Bookstore, The Hill, unless otherwise directed in the course description. Textbooks may be purchased from any vendor or bookseller of the student’s choice. Please refer to your enrollment confirmation or the course description on our website for the International Standard Book Number (ISBN) of required and recommended textbooks.
  • I want to change my grade option.  How can I do this and what is the deadline for changing your grade option?
  • You have up until the final class meeting to change your grade option. You can change your grade option by logging on to your web account on our website, in person, or by mailing a Grade Option Change Request form. Visit our Grade Option page for details.  
  • How soon will I receive an enrollment confirmation?
  • Immediately, when you enroll online or at our office.  If you enroll by mail, your enrollment confirmation should arrive within 3 business days.  If you purchased a parking permit, that will be included with your enrollment confirmation.
  • What information is included on my enrollment confirmation?
  • Your enrollment confirmation includes the course(s) you enrolled in, when and where it meets, the fees paid, and what textbooks are needed.  We include a map of the campus as well.
  • Will I be notified if a course meeting is cancelled (e.g. the instructor is ill)?
  • Yes, we will notify you by email of any changes in the class schedule.
  • Do I have library privileges as a UCI Division of Continuing Education student?
  •  Yes.  Please contact our office; we will be happy to send you an application for a library card.
  • What features does your website provide?
  • The majority of our students take advantage of our website for the following reasons:
    • Convenience—you can take care of business 24 hours a day, 7 days a week
    • Enrolling in courses can be done in the privacy of your home (or office)
    • Our website is easy to navigate; finding the courses you need will be snap
    • You can view/print your study list immediately
    • You are notified electronically the moment your grade(s) are entered
    • You can view/print copies of your unofficial transcript
    • You can change your grade option
    • You can order Official Transcripts and Enrollment Verification Letter
  • How do I get a personalized web account?
  • You can create a web account in minutes. Just visit the My Account Login and select "Create New Account" and fill out the online form. That’s all it takes.
  • I recently moved.  Can I update my address on your website?
  • Yes, you can. Once you create a personal web account you can easily update your address, phone number, and e-mail address. Otherwise, send an email to with your old and new address. A Student Affairs and Student Services team member will update your address.
  • What if I forget my password or have any questions about the web or my transactions?
  • No problem, we want to help. You may reset your password or change your login email address from the My Account Login page. We welcome questions through our online chat feature or by email to Whatever your questions are, we want to help.
  • How do I request a verification of enrollment?
  • UCI Division of Continuing Education (DCE) will provide, upon request, verification of enrollment for continuing education programs, including certificate programs, concurrent enrollment, and international programs.

    Information We Verify

    UCI DCE’s verification letters include dates of attendance, units, and enrollment status per quarter. Verification of enrollment cannot be made until you have officially registered and paid for courses.

    UCI Division of Continuing Education determines enrollment status for verification purposes as follows:

    • 12.0 units or more as full-time
    • 6.0 through 11.9 units as half-time
    • 5.9 or less as less than half-time

    Loan Deferment Forms: UCI DCE does not participate in Title IV Federal Financial Aid programs. The UCI DCE Records Office will not complete any section of in-school deferment form provided by the loan provider. Since we cannot complete the form, students can request a Verification of Enrollment letter that can be sent to their lender.

    UCI and Summer Session Students: Verifications for matriculated UCI students (undergraduate and graduate) and Summer Session enrollments are processed by the UCI Registrar’s Office.

    Fees for Verification

    There is a $20 for each request. Students have an option of mailed or emailed copies.

    Order Verification of Enrollment

    Login to your UCI DCE online portal and submit your request by choosing Order Verification of Enrollment.

    Requests should be processed within three business days of submission.

    Questions? Contact the UCI DCE Records Office at, Monday-Friday, 9am-4pm (Pacific).