In today’s demanding
workplace, managers are constantly challenged to find new and innovative ways to involve and motivate employees and affect positive
change that improves the company’s bottom line. The Organizational Leadership and Communication Certificate Program focuses
on the practical skills professionals need to develop and maintain in order to lead others and be an agent of change. This program
begins by teaching participants the fundamentals of leadership and continues by teaching participants valuable skills in interpersonal
communication, small group communication, conflict management, intercultural communication, writing, and managing organizational
According to the Occupational Outlook Handbook published by the United States Bureau of Labor Statistics,
persons interested in becoming managers should have good leadership and communication skills and be able to establish effective
working relationships with many different people. They also must be able to coordinate several activities at once, quickly analyze
and resolve specific problems, and cope with deadlines. Successful managers must be well rounded and have excellent leadership
and communication skills.
Who Should Enroll
This program is targeted to managers and those wanting to get into a management role to become effective leaders and change agents
in their organizations through competencies in people-management skills, effective communication skills, conflict management
skills, and team-building skills.
Occupational summary for managers in the United States.