| Title | Winter | Spring | Summer | Fall |
| Human Resources |
Foundations of Leadership (2.00 Units)
MGMT X497.32
Leadership is the process of influencing others in order to achieve organizational goals and bottom line results. Leaders today face many challenges including globalization, coping with rapid change, increased complexity, technological advancements and virtual teams. Yet leaders still need to effectively manage employees, inspire others, and shape organizational culture. This course focuses on the components of successful leadership, which includes both theoretical approaches and practical skills. Students will examine styles of leadership, approaches to leadership, and sources of power. Participants will also determine how to create vision, achieve organizational goals, manage conflict, and promote diversity.
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to be scheduled
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Conflict Resolution (2.00 Units)
MGMT X497.35
Conflict is inevitable in organizations. Conflict may occur between individuals, teams, departments, or organizations. While conflict is typically viewed as negative, it can actually be positive and lead to better decision-making and solutions in organizations when using appropriate communication practices. What makes conflict negative or positive is the way in which it is handled and the resulting outcome. In this course students will develop practical skills to manage conflict, strengthen relationships, and build trust in organizations. Participants will examine causes of conflict, pros and cons of different styles of conflict, and methods of conflict resolution. The class also focuses on managing perceptions and emotions during conflict and working collaboratively toward a win/win resolution.
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to be scheduled
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Online
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Mindfulness-Based Strategies in Business (2.00 Units)
MGMT X486.3
The stress, pressures, distractions, and complexities that accompany our work and personal lives can take a toll on our minds, bodies and energy as business leaders. In this course, participants will have an opportunity to explore science-based mindfulness practices that can help them optimize well-being, performance and leadership effectiveness. The class will include a survey of current research and evidence for the positive impact mindfulness can have on six different business outcomes: work performance, team communication, decision-making, change management, innovation, and leadership. Each week, participants will have an opportunity to engage in recommended practices, small group discussions, and reflection activities. The objective is for participants to be able to build their own inner resources as well as engage in more informed discussions around the possibilities mindfulness-based strategies offer for culture change and business results.
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Online
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Communication in a Diverse and Changing Workplace (2.00 Units)
MGMT X487
In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the modern workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall. Target areas include: the process and functions of communication, behavioral patterns, perceptions as reality, verbal and nonverbal cues and behaviors, confidence, assertiveness, tact, anger management, criticism and constructive feedback, conflict resolution, team building, leadership, interviewing, and communicating with technology (email, skype, texting, etc.).
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to be scheduled
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Online
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Modern Business Writing (2.50 Units)
MGMT X446.4
Effective writing is a powerful tool in the business environment. Learn how to articulate your thoughts in a clear and concise manner that will allow your ideas to be better understood by your readers. Improve your business writing skill by learning to select and use appropriate formats for your audience, use the correct medium and adjust your writing style accordingly, as well as identify your objective and communicate it clearly. You'll also learn to spot, correct and avoid the most common writing pitfalls, and gain valuable experience analyzing, writing and revising a wide spectrum of business documents. From a simple interoffice memo to a twenty-page business proposal, learn how to put good business writing to work for you.
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Online
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to be scheduled
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Influence, Persuasion, and Negotiation (2.50 Units)
SOCECOL X457
In this course, we study three forms of interaction for the purposes of having an effect on another individual’s opinion, behavior, perspective, decision making or actions. The course will address Influence in both the workplace and outside of it by looking at forms of influential behavior, human tendencies regarding influence as well as the distinctions between influence and manipulation, coercion and authority. Our study of persuasion will include an in-depth evaluation of the different forms of Persuasive Powers as well as the role emotion and relationships play in the art of Persuasion. The final segments of the course focus on the highly intentional form of such interactions: Negotiation. Our study of negotiation espouses the strategy of “Principled Negotiation” in which the goal is not just win-win, but working collaboratively with all involved to maximize the value of the agreement to all parties. The course will culminate with each student preparing a plan to Influence, Persuade or Negotiate with another in a specific, real situation.
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| Also of Interest |
PHR/SPHR Test Preparation Course (2.00 CEU)
MGMT 850.13
The instructor-led PHR™/SPHR™ Test Preparation course allows participants the focused time necessary to successfully prepare for the HRCI® exam using materials provided by the HR Certification Preparation (HRCP). This course takes the participants through each of the functional areas to assist with the understanding of the exam content. The functional areas include but are not limited to leadership and strategy, talent acquisition, total rewards, and employee relations. Time will be provided to review key terminology, examine practice questions, and insight to exam readiness.
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Remote
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