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Essentials of Management and Leadership (3.00 Units)
MGMT X490.14
Do you have what it takes to be an effective manager and leader? Are you prepared to advance in today’s volatile, uncertain, complex and ambiguous business environment? Do you want better results getting things done through people? This course will help you build management and leadership capabilities though a study of behavioral theories, examination of business acumen and strategy, and the use of a framework to decode the roles of the manager. Throughout the course, you will gain experience with the professional and personal skills needed to inspire action and demonstrate managerial and leadership effectiveness.
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Online
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Fundamentals of Digital Marketing for Business and Administrators (2.00 Units)
MGMT X488
With constant evolution and change within the digital environment, the prospect of connecting and engaging with prospective customers can be daunting. The purpose of this course is to introduce the fundamental concepts of Digital Marketing, helping you understand internet marketing tools and tactics. Learn how to develop, implement and manage a successful digital marketing plan that will increase visibility of your brand or company as a business professional.
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to be scheduled
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Online
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Finance for Business and Administrators (1.50 Units)
MGMT X434.10
The course focuses on how you can make financial decisions that will have impact within the organization as well as how to affect the profitability of your unit or organization. In this course, you will learn finance and accounting concepts that drive your organization's growth. Upon completion of this course, you will have improved general financial knowledge and an in-depth understanding of how your decisions can impact numbers outside your functional area. Content of the course includes selected aspects of finance from a non-financial specialist perspective. Specific topics include: financial analysis; planning, forecasting, and budgeting; cash flow, and strategic financing. This class will be interactive and will require your involvement in finance related activities.
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to be scheduled
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Communication in a Diverse and Changing Workplace (2.00 Units)
MGMT X487
In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the modern workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall. Target areas include: the process and functions of communication, behavioral patterns, perceptions as reality, verbal and nonverbal cues and behaviors, confidence, assertiveness, tact, anger management, criticism and constructive feedback, conflict resolution, team building, leadership, interviewing, and communicating with technology (email, skype, texting, etc.).
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to be scheduled
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Online
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Introduction to Business Process Optimization (1.50 Units)
MGMT X410.5
This course will provide participants with an understanding of the components of the Business Process Optimization framework and an awareness of the methodologies, tools and models that serve as its core elements. Participants will be introduced to business process architectures, process maturity models, business improvement standards such as ISO 9001 and ISO 14001 and business improvement methodologies such as Lean and Six Sigma. Participants will also be introduced to the key steps involved in building a BPO framework that satisfies the needs of their organization.
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to be scheduled
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Modern Business Writing (2.50 Units)
MGMT X446.4
Effective writing is a powerful tool in the business environment. Learn how to articulate your thoughts in a clear and concise manner that will allow your ideas to be better understood by your readers. Improve your business writing skill by learning to select and use appropriate formats for your audience, use the correct medium and adjust your writing style accordingly, as well as identify your objective and communicate it clearly. You'll also learn to spot, correct and avoid the most common writing pitfalls, and gain valuable experience analyzing, writing and revising a wide spectrum of business documents. From a simple interoffice memo to a twenty-page business proposal, learn how to put good business writing to work for you.
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to be scheduled
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Online
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