A required course in the Organizational Leadership & Communication certificate program and an elective course in the Human Resources Management certificate program.
Course closed to new registrations:
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Develop better communication skills in a small group context by exploring the communication processes that are central to effectively leading meetings and working in teams. Most organizations today rely heavily on work teams for projects, problem solving, and decision-making. A diverse mix of people are working on teams of all types, including project teams, self-directed work teams, and virtual teams. This course covers developing leadership in teams, team vision and goals, meeting facilitation skills, active listening skills, increasing creativity, working collaboratively, building trust, relationships, and cohesiveness. It also focuses on managing roles, group norms, conflict, and groupthink.
Early registration recommended. You may access your online course on the first day of class by 12pm (noon) Pacific Standard Time. This online course may include webinars using an online conferencing tool called Zoom. All webinars will be recorded and posted on the course website for those who cannot participate in the live sessions.
Patty Malone, Ph.D, is a Professor of Communication at California State University Fullerton where she teaches organizational, business, interpersonal, and presentational communication courses. She is also a Corporate and Public Trainer for Dale Carnegie. She has worked in the field of Communication for over 20 years as a TV News Anchor, in Public Affairs and Corporate TV in the aerospace industry, and as a Sales Director for Mary Kay Cosmetics. She has won numerous awards for her work in all of these industries. In addition she has facilitated workshops and trainings on business and professional presentation skills, resolving conflict, and leadership skills at numerous conferences. She is also a speaker and frequent TV guest focusing on interviewing skills and recession-proofing the job search.
Textbooks for your course may be purchased from any vendor or bookseller of your choice.
Communicating in Groups and Teams Sharing Leadership
Material - ISBN: 9780495570462
Lumsden, 5 ed, Wadsworth (Cengage)
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|Online (Access Ends)