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Introduction to Business Process Optimization
A required course in the Business Administration certificate program.
Course Description
This course will provide participants with an understanding of the components of the Business Process Optimization framework and an awareness of the methodologies, tools and models that serve as its core elements. Participants will be introduced to business process architectures, process maturity models, business improvement standards such as ISO 9001 and ISO 14001 and business improvement methodologies such as Lean and Six Sigma. Participants will also be introduced to the key steps involved in building a BPO framework that satisfies the needs of their organization.
Instructor
Textbook Information
Textbooks for your course may be purchased from any vendor or bookseller of your choice.
No textbook information is available for this course.
Meeting Schedule
Event Date Day Start Time End Time Location Room
START 04/10/2023 Monday --- --- Online (Access Begins) ---
END 05/14/2023 Sunday --- --- Online (Access Ends) ---