A required course in the Business Administration, Human Resources Management and Organizational Leadership & Communication certificate program.
Effective writing is a powerful tool in the business environment. Learn how to articulate your thoughts in a clear and concise manner that will allow your ideas to be better understood by your readers. Improve your business writing skill by learning to select and use appropriate formats for your audience, use the correct medium and adjust your writing style accordingly, as well as identify your objective and communicate it clearly. You'll also learn to spot, correct and avoid the most common writing pitfalls, and gain valuable experience analyzing, writing and revising a wide spectrum of business documents. From a simple interoffice memo to a twenty-page business proposal, learn how to put good business writing to work for you.
Jeanette Jones, M.B.A.,CHE, is a professor of hospitality management for Cal State Long Beach and Cypress College with 20 years of management, leadership, training and human resources experience. In addition to teaching, Jeanette has been employed by Marriott International as a human resources professional for nearly two decades and holds professional certifications in human resources, online teaching, hospitality education and Meyers-Brigg facilitation. She is a member of the Society for Human Resources Management and the American Hotel and Lodging Association.
Textbooks for your course may be purchased from any vendor or bookseller of your choice.
Business Communication: Process & Product
Book - ISBN: 9780357129234
Mary Ellen Guffey & Dana Loewy, 10 ed, Cengage Learning