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Leading Small Groups

Course Description

Develop better communication skills in a small group context by exploring the communication processes that are central to effectively leading meetings and working in teams. Most organizations today rely heavily on work teams for projects, problem solving, and decision-making. A diverse mix of people are working on teams of all types, including project teams, self-directed work teams, and virtual teams. This course covers developing leadership in teams, team vision and goals, meeting facilitation skills, active listening skills, increasing creativity, working collaboratively, building trust, relationships, and cohesiveness. It also focuses on managing roles, group norms, conflict, and groupthink.

  • Details
  • $637
  • February 14, 2022 to March 27, 2022
  • Delivery Mode: Online
  • Reg#: 00223
  • ID/Units: MGMT X497.34  (2.00)
    ( Section 1 )
  • Quarter: WINTER 2022


Patty Malone, Ph.D, is a Professor of Communication at California State University Fullerton where she teaches organizational, business, interpersonal, and presentational communication courses. She is also a Corporate and Public Trainer for Dale Carnegie. She has worked in the field of Communication for over 20 years as a TV News Anchor, in Public Affairs and Corporate TV in the aerospace industry, and as a Sales Director for Mary Kay Cosmetics. She has won numerous awards for her work in all of these industries. In addition she has facilitated workshops and trainings on business and professional presentation skills, resolving conflict, and leadership skills at numerous conferences. She is also a speaker and frequent TV guest focusing on interviewing skills and recession-proofing the job search.

Textbook Information

Textbooks for your course may be purchased from any vendor or bookseller of your choice.

Required Textbook(s):

Book - ISBN: 9780916990381
Robert Dilts, 1 ed, META Publications

Meeting Schedule

EventDateDayStart TimeEnd TimeLocationRoom
START02/14/2022Monday------Online (Access Begins)---
END03/27/2022Sunday------Online (Access Ends)---