This course addresses the leadership skills and competencies that are requisite for leading across cultures in a global business environment.
Participants will learn from frameworks, principles, and practices regarding how to leverage their cross-cultural business experiences for greater influence and effectiveness across cultural contexts (teams, organizations, regions, countries, etc.). This course is designed to develop participants’ recognition and understanding of the biases and implicit assumptions about other cultures (ethnic, racial, national, gender, generational, functional/professional, etc.) that often erode value for organizations in global business environments and undermine leadership effectiveness in such contexts.
Participants will learn how implicit bias plays a key role in organizations and many decision-making processes driven by global leaders, and how the development of CQ capabilities is critical for limiting implicit bias and its negative impact across global organizations.
Module 1: Cultural Intelligence (CQ) Framework
- CQ Drive
- CQ Knowledge
- CQ Strategy
- CQ Action
Module 2: Global Mindset Framework
- Psychological Capital
- Intellectual Capital
- Social Capital
Module 3: Implicit/Unconscious Bias
- Costs of implicit bias and the business case
- Biases and implicit assumptions of ‘other’ cultures
- Strategies for minimizing bias as a global leader
Module 4: CQ Development Plan
- Personal development actions & strategies
- Team development actions & strategies
- Leadership Development Journal: Reflections & Application Questions
- Leadership Development Plan (Leading Across Cultures)
A pre-assessment is part of this course. Once registered, you will receive a link from an outside vendor, Qualtrics. We encourage you to register 2 weeks in advance of the start date to allow time to complete the assessment.