This is a required course in the Supply Chain Management Certificate Program.
To compete effectively in today’s global marketplace, a company must have a competitive supply chain. The ability to communicate rapidly and accurately along the supply chain with customers and suppliers, locally and globally, enhances supply chain competitiveness.
Communication is considered one of the most significant skills anyone can have, and making certain that it is at the forefront of your interaction with your team is what can make you a successful supply chain manager. This course focuses on the practical application of business communications, best practices, motivation, conflict resolution, negotiation, stress management, and effective leadership in the supply chain context.
NOTE: This course uses live sessions via Zoom. A device with audio and visual will be needed to participate. The following student guide provides additional resources/information on how to use and access your courses Zoom sessions.