The increase in consumer needs and the shortage of highly-trained human services professionals has resulted in a demand for effective managers and leaders. This course is for professionals seeking a deeper understanding of the organizational challenges administrators face and the professional skills needed to be an effective human services manager. Students will have the opportunity to assess their management skills and acquire the necessary knowledge to prepare for the transition from direct service worker to a management role. This course is ideal for those pursuing the advancement of a supervisor, manager, or director role in the human services field.
The course schedule includes synchronous lecture sessions with the instructor. These sessions will also be recorded and posted online for your viewing.