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Human Resources Basics, Recruitment and Retention

A required course in the Spa and Hospitality Management Certificate Program.

Course closed to new registrations: Call ( 949 ) 824-5414 for more information or sign up below to be notified when this course becomes available.×

Course Description

Explore human resource management techniques in a spa environment such as recruiting, progressive counseling /progressive discipline, as well as employee termination, motivation and training. Examine the hiring process including administrative preparation, direct hiring activities, retention practices, and related employment laws. Discussion topics will include importance of staffing metrics, tips and tools for recruiting on the web, and a review of creative recruiting methods.

See enrollment confirmation for login information.

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  • Details
  • $690
  • June 29, 2015 to August 23, 2015
  • Delivery Mode: Online
  • Reg#: 00050
  • ID/Units: MGMT X426.51  (2.50)
    ( Section 1 )
  • Quarter: SUMMER 2015


Diane Paisley, SPHR, MSOD, has more than fifteen years of human resources experience working in the hospitality industry. Years of experience and continuing education have provided her with the ability to support organizations that are in a startup mode to large established companies with 10,000 plus employees in 29 states. Her experience spans the disciplines of human resources: recruiting, training, administration, performance management, employee/labor relations, risk management, retention, and payroll. Diane is passionate about human resources; that combined with her knowledge of hospitality creates an individual who will share with you real life experiences that will help you grow your management skills and dispel myths about human resources.

Textbook Information

Textbooks for your course may be purchased from any vendor or bookseller of your choice.

Required Textbook(s):

Book - ISBN: 9780866123808

Meeting Schedule

EventDateDayStart TimeEnd TimeLocationRoom
START06/29/2015Monday------Online (Access Begins)---
END08/23/2015Sunday------Online (Access Ends)---