An elective course in the Spa and Hospitality Management Certificate Program.
Course closed to new registrations:
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This course examines a variety of positive business strategies developed using research from applied positive psychology, appreciative inquiry and positive organizational scholarship and deeply explores how they can be applied in the spa, hospitality and wellness industries. Students will learn how to engage, motivate and lead a team of people to accomplish business goals while also creating a positive impact in the world. Topics will include developing a workplace culture, employee engagement and motivation, and strategies for goals and accomplishment. Students will also learn about "job crafting" as a way to create meaningful work for themselves and their employees. Using strategies based on strengths and values, they will learn not only how to maximize their own contribution to business goals, but also how to make the experience more meaningful on a personal level.
See enrollment confirmation for login information.
Jeremy McCarthy, MAPP, is the Group Director of Spa for the Mandarin Oriental Hotel Group. He has over 20 years of experience opening and operating spas in luxury resort properties. He is the former Vice Chairman of the International Spa Association, is a regular speaker at industry events, and is the author of The Psychology of Spas & Wellbeing along with several other spa industry books and magazines.
Textbooks for your course may be purchased from any vendor or bookseller of your choice.
Book - ISBN: 9781576756027
CAMERON, 1 ed, PUBLISHER'S GROUP WEST
|Event||Date||Day||Start Time||End Time||Location||Room
|START||01/23/2012||Monday||---||---||Online (Access Begins)||---
|END||03/04/2012||Sunday||---||---||Online (Access Ends)||---