Human Resources Management in Spa & Wellness

A required course in the Spa and Wellness Management Certificate Program.

Explore human resources management techniques in a spa and wellness environment, including employee recruitment, training, progressive coaching, and termination. Examine the hiring process to gain a better understanding of the administrative requirements, hiring process, and retention strategies. Topics include staffing metrics, recruitment methods, and related employment law. Learn how to engage, motivate, and lead a team to accomplish business goals and create a positive impact in the world. Review the importance of developing a positive workplace culture, fostering employee engagement and motivation, setting and accomplishing goals, and creating meaningful work while maximizing business success.