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Business Communication Courses

Communicate with confidence.

Lead others effectively.

Become an agent of change.

Build your professional network.


Mastering the art of communication is essential to professional success — regardless of your industry or occupation.

The relentless advancement of technology, evolving workforce models and constantly shifting diversity of organizations demands a specific set of skills, and UCI Continuing Education offers a variety of real-world courses in specific areas of communication vital to your success and advancement in a modern workplace.

Taught by industry experts who impart practical knowledge taken directly from their own experience, each course — which can be applied toward completion of several of our certificate programs — provides an in-depth and hands-on learning experience you can begin applying immediately to help yourself stand out as a thought leader and expert while increasing your career potential.

“I often have students confide in me that writing is not one of their strengths. These same students send me messages of excitement after experiencing improvement in their writing and reduced anxiety when facing writing projects as a result of the course content. It is equally rewarding to hear from students that were strong writers, but still found new writing tips, tools and techniques for improvement.”

– Jeanette Jones, Modern Business Writing course instructor


Whether you’re looking to improve your business writing skills, manage workplace conflict, engage a diverse workforce or build successful teams, we have the course that’s right for you. This selection of curated topics — which can be taken individually or as part of earning a certificate — will help build your confidence and skills in:

  • The process and functions of communication, behavioral patterns, perceptions as reality, verbal and nonverbal cues, confidence, assertiveness, tact, anger management, criticism and constructive feedback
  • Analyzing, writing and revising a wide spectrum of business documents
  • Managing conflict, strengthening relationships and building trust in organizations
  • Forms of influential behavior, human tendencies regarding influence, as well as the distinctions between influence and manipulation, coercion and authority
  • Applying the principles of effective intercultural communication through theoretical, ethnographical, and practical tools from the interpersonal to global level
  • Developing leadership in teams through team vision and goals, meeting facilitation skills, active listening skills, increasing creativity, working collaboratively and building trust
  • Communication processes in virtual organizations and how to build, manage and lead virtual teams

Course Schedule

Required Courses

Communication in a Diverse and Changing Workplace (2.00 Units)
Online   to be scheduled  
MGMT X446.4
Modern Business Writing (2.50 Units)
MGMT X446.4
  to be scheduled   Online
MGMT X497.35
Conflict Resolution (2.00 Units)
MGMT X497.35
Online   to be scheduled  
ANTHRO X497.36
Communicating Across Cultures (2.00 Units)
ANTHRO X497.36
  to be scheduled    
MGMT X497.34
Leading Small Groups (2.00 Units)
MGMT X497.34
MGMT X497.38
Virtual or Remote Management and Communication (2.00 Units)
MGMT X497.38
    to be scheduled  

Course schedules are subject to change. Individual courses may be taken without enrolling in the full program.

Receive Customized Training for your Employees

Academic Calendar

Event Fall 2023 Winter 2024 Spring 2024 Summer 2024
Registration Begins (after 2pm PT) Jul 13 Oct 19 Jan 18 Apr 18
Courses Begin* (week of) Sep 25 Jan 8 Apr 1 Jun 24
Courses End* (week of) Dec 11 Mar 18 Jun 10 Sep 9
Administrative Holidays Nov 10, Nov 23-24, Dec 25-26, Jan 1-2 Jan 15, Feb 19 Mar 29, May 27 Jun 19, Jul 4, Sep 2

*Actual dates may vary by program.


Pursue a Certificate

The courses above satisfy requirements toward completion of one or more of the following programs. Continue your learning and add to your knowledge base (and career advancement options) by earning a professional certificate in:

Business Administration

Build a solid foundation in basic business management and ensure your exposure to elements essential to your success as a manager in the public or private sector. Employers will highly value the knowledge and skills you’ll obtain in the areas of finance, HR, marketing, leadership, management, communication, and business analysis.

HR Management

Through coursework that reflects the most current activities and functions in human resources, this certificate program provides a comprehensive view of the generalist’s role. Increase your knowledge of staffing, compensation, employee relations, recruitment, organizational development, training, benefits, and more.

Organizational Leadership & Communication

Explore the fundamentals of leadership and learn valuable skills in interpersonal communication, small group communication, conflict management, intercultural communication, writing, and managing organizational change. You’ll build skills to help strengthen relationships across teams, departments, and hierarchical levels.

Career Advancement Network (CAN)

We are proud to provide our certificate students and alumni with newly enhanced career services that include one-on-one coaching, technology tools, webinars and workshops, networking events, mentorship/internship opportunities, and a rich collection of free online career resources. Learn more.

On-site Training Available

Our Corporate Training specialists can deliver this program or customize one that fits your organization’s specific needs. Visit Corporate Training or call (949) 824-1847 for information.

English Proficiency Requirement
All certificate programs at UCI Division of Continuing Education (classroom and online formats) require professional-level English language proficiency in listening and note-taking, reading comprehension and vocabulary, written expression, and oral presentation.