Evaluating Your Spa Analytics: Critique, Create, and Collaborate
Wednesday, August 28, 2019
11:00AM - 12:00PM
Join UCI Division of Continuing Education in welcoming Adam Estrella, Spa Director at Hyatt Regency Huntington Beach, as he presents the importance of evaluating your spa analytics and using those metrics to take immediate action to increase your business. It is vital that our business model becomes more agile for the rapid changing market place that we are facing as we enter into 2020. As the current Pacific Waters Spa Director, Adam will cover best practices he developed working at such destination spas as Montage, Elemis, The Ritz-Carlton, and Hyatt that will assist you in creating solutions for trouble areas and developing plans to collaborate with your team to address these issues. The webinar will also include pre-registration advisement for individuals interested in UCI DCE’s fully online Spa and Wellness Management Certificate Program.