Virtual or Remote Management and Communication

A required course in the Organizational Leadership & Communication certificate program and an elective course in the Human Resources Management certificate prog

In today's complex global business environment, virtual teams are replacing committees and coworkers are no longer across the hall, they are on the other side of the country or the world. Social networks are becoming a source of power and impact organizational effectiveness. Companies are turning more to virtual teams and management as the world becomes more virtually connected. This class focuses on communication processes in virtual organizations and how to build, manage, and lead virtual teams. With members in various dispersed geographical locations several communication issues relating to virtual management in these organizations are emerging: team building, defusing conflict, emerging networks, building trust, and developing organizational identification among multi-cultural workforces. The class will also focus on the impact of distance and diversity on processes and outcomes as well as examine culturally diverse practices in a global environment.