Lean Concepts and Enablers in Healthcare

This course will provide participants with knowledge of the fundamental concepts of lean, followed by a deeper dive into the mindsets, behaviors and other cultural enablers of lean. Designed to be the first course in the series, the focus will be on equipping the participant with the perspective and engagement strategies required to successfully influence staff, managers, and executives in healthcare settings to commit to and support lean initiatives. Core values, expected benefits, lean project structures and kaizen, typical workforce training requirements and delivery methods, as well as cultural enabler techniques and practices will be reviewed and applied through class exercises. In addition, an introduction to value stream mapping and management within the healthcare context will be provided to allow participants to identify potential future projects needed that can be used to demonstrate the principles throughout the remainder of the specialization sequence.