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UCI + Jolt: Micro-Courses

UCI has partnered with Jolt, an educational company reinventing business education, providing highly interactive 90-minute workshops designed for companies to engage, excite, and retain their employees with specific new skills to stay relevant in their careers.

About These Workshops

  • Convenient short, 90-minute workshops, arranged around your selected time and schedule
  • Learn in live, interactive, small groups led by top innovators from Google, Uber, Facebook, Amazon, Fiverr, Microsoft & more
  • Immediate on-the-job application
  • Acquire specific job performance skills within areas of team management (including remote), diversity and inclusion, customer experiences, providing feedback, and more
  • Flexible learning via single workshops and curated or customized packages

Pricing

  • Individual 90-minute workshops $1,400 (flat fee for up to 25 participants per workshop)
  • Package pricing: Contact us for package discounts.
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Managing Effective Teams

4 Courses, 6 Hours

  • Best Practices for Remote Team Management (1.5 hours)
    Learn robust remote communication tactics, as well as industry hacks for ensuring both you and your team members are working efficiently (and happily) from home.
  • Creating Lasting Connections in a Virtual World (1.5 hours)
    Learn how to be charismatic and share information with people through video calls. You'll discuss best practices for remote 1:1 meetings and small group meetings.
  • Talent Management: How to Maximize Your Team’s Potential (1.5 hours)
    Learn a process that enables you to spot skills that are lacking within your team and find ways to overcome this challenge. At the end, you will be able to set clear goals for your team and elevate your members to meet the business results you seek.
  • Mindfulness for Managers (1.5 hours)
    Learn what mindfulness is, how to practice mindfulness, how to apply mindfulness in your team or organization.
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Make Smarter Business Decisions

4 Courses, 6 Hours

  • Improve Your Judgement: Overcome Unconscious Biases at Work (1.5 hours)
    Learn practical methods that will help you improve your judgement and make better decisions. At the end, you will be able to come to a conclusion that does not overlook biases but anticipates them and takes them into account.
  • Making Decisions in Uncertainty & Ambiguity (1.5 hours)
    Learn a limited decision framework for navigating through uncertainty. This process will enable you to understand the components of every decision and what creates uncertainty, challenge what you know and what you think you know, andevaluate your alternatives, make a decision that you feel comfortable with.
  • Draw Better Business Insights From Data (1.5 hours)
    Learn a six-step framework for conducting valid data-driven research. By adhering to this framework, you'll be able to make smart business decisions.
  • Content Marketing: Plan a Strategy to Grow Your Brand Awareness (1.5 hours)
    Learn a framework for planning and managing your content creation (written or visual) and publication. You'll leave this Jolt with a preliminary plan that runs itself along with fresh content ideas.
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Create a World Class Customer Experience

4 Courses, 6 Hours

  • Create Better Products: Key Principles of Good UX Design (1.5 hours)
    This course deals with the most basic approach to UX and product planning using several key principles. You’ll learn what makes an experience a good one and how to make sure that the product is being developed with the user in mind. At the end, you’ll be familiar with a set of guidelines that will ensure a better kickoff for your next product.
  • Quick Wins to Improve Your Customer Experience (1.5 hours)
    Learn small tactics that can improve your customer experience significantly. You'll understand how Customer Journey Mapping works and analyze relevant examples, and discuss quick wins to refine communication, boost engagement, and give customers that unexpected WOW effect.
  • Build the Foundations of a Successful Community (1.5 hours)
    Learn how to map out the essential elements for creating a vibrant community. You will discover a formula for determining your community’s values & goals and discuss potential techniques for engagement.
  • Product: How to Conduct Meaningful User Interviews (1.5 hours)
    Learn the best practices for conducting exploratory interviews with users. By asking the right questions, you will avoid false user data, save time and money, and truly find out if your idea is valuable.
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Stand Out from Your Competitors

4 Courses, 6 Hours

  • Pricing Strategies: What’s Best for Your Business? (1.5 hours)
    Learn the market analysis framework successful businesses use to analyze the market in order to price their products. You'll then learn how this framework helps choose the pricing strategy that best suites your business.
  • Product: How to Conduct Meaningful User Interviews (1.5 hours)
    Learn the best practices for conducting exploratory interviews with users. By asking the right questions, you will avoid false user data, save time and money, and truly find out if your idea is valuable.
  • Draw Better Business Insights from Data (1.5 hours)
    In this Jolt, you'll learn a six-step framework for conducting valid data-driven research. By adhering to this framework, you'll be able to make smart business decisions.
  • Quick Wins to Improve Your Customer Experience (1.5 hours)
    In this Jolt, you'll learn small tactics that can improve your customer experience significantly. You'll understand how Customer Journey Mapping works and analyze relevant examples, and discuss quick wins to refine communication, boost engagement, and give customers that unexpected WOW effect.
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Building an Impactful Product

4 Courses, 6 Hours

  • How to Achieve Product-Market Fit (1.5 hours)
    Learn a framework that will enable your business to truly understand what customers want without relying on guessing or losing too much money in the process. You will go through each step of the framework and practice it.
  • Lean Startup: How to Build and Launch a New Product (1.5 hours)
    Explore the methodology described in the bestseller that started a movement - 'The Lean Startup' - to see how it can make any venture, initiative, and product successful and viable over time.
  • Product: Conducting Meaningful User Interviews (1.5 hours)
    In this Jolt, you will learn the best practices for conducting exploratory interviews with users. By asking the right questions, you will avoid false user data, save time and money, and truly find out if your idea is valuable.
  • Battle Churn: How to Detect Customers at Risk and Increase Retention (1.5 hours)
    Learn the Customer Health Model, which will enable you to identify which customers you are at risk of losing, predict potential challenges, and lower churn rates.
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How Leaders Give Feedback

2 Courses (Double Session), 6 Hours

  • Giving Feedback that Makes a Difference (Double Session) (3 hours)
    Learn how to provide meaningful and constructive feedback to your manager, co-workers, and staff. By the end, you will know the specific steps to take so your feedback lands correctly, what risks to avoid, and how to handle situations when your conversations don't go according to plan.
  • Fundamental Techniques for Influencing Others (Double Session) (3 hours)
    Explore and practice the most recommended techniques this book has to offer. You will learn what it takes to be liked, convince other people to believe what you are telling them, and motivate people from a leadership position.
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Be A Better People Manager

4 Courses, 6 Hours

Maximize Your Team (4 Single Sessions)

  • Strengths-based leadership - unlocking the extraordinary (1.5 hours)
  • Best beginnings - optimizing your team from day 1 (1.5 hours)
  • Braving trust - mastering delegation and difficult conversation (1.5 hours)
  • Creating culture - enabling risk positive environment (1.5 hours)