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Salesforce

Overview

The Salesforce certificate program prepares students to use this powerful customer relationship management (CRM) platform in different roles. Salesforce puts customers first by using a variety of tools for managing marketing workflows, developing apps and securing client data. Students will be prepared for Salesforce roles as a marketer, administrator or developer.

Who Should Enroll

The program offers a professional level of study designed for adults seeking a career change or career advancement operating the Salesforce platform.

Career Insight

Average Salary for Salesforce Professionals: $105-$129k Source: Mason Frank Salary Survey 2019/20.

Program Benefits

  • Understand and differentiate the underlying technology that runs Salesforce
  • Recognize the role CRM technology plays in the 21st century and outline the critical success factors of developing a CRM for a company
  • Distinguish the elements of modern marketing practices to design a strategic campaign
  • Model and manage data for an organization
  • Use the Salesforce app to customize the mobile experience
  • Create reports and dashboards to visualize metrics
  • Customize user experiences with Picklists
  • Add security measures for proper data access levels

Course Schedule

Required Courses

TitleWinterSpringSummerFall
MGMT X462.51
Salesforce Business Administration Specialist (4.00 Units)
MGMT X462.51
 to be scheduled Online Online to be scheduled
I&C SCI X462.98
Salesforce Developer (4.00 Units)
I&C SCI X462.98
   Online    
I&C SCI X462.97
Salesforce Administrator (4.00 Units)
I&C SCI X462.97
 to be scheduled Online   to be scheduled

Elective Courses

TitleWinterSpringSummerFall
Salesforce Non Certificate
MGMT X462.52
Salesforce Marketing Cloud Email Specialist (3.00 Units)
MGMT X462.52
 to be scheduled Online Online to be scheduled

Course schedules are subject to change. Individual courses may be taken without enrolling in the full program.

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Academic Calendar

Event Spring 2021 Summer 2021 Fall 2021 Winter 2022
Registration Begins (after 2pm PT) Jan 21 Apr 22 Jul 15 Oct 21
Courses Begin* (week of) Mar 29 Jun 21 Sep 20 Jan 3
Courses End* (week of) Jun 7 Sep 7 Dec 13 Mar 14
Parking Permits Expire Jun 30 Sep 30 Dec 31 Mar 31
Administrative Holidays Mar 26, May 31 Jul 5, Sep 6 Nov 11, Nov 25-26, Dec 23-24, Dec 30-31 Jan 17, Feb 21

*Actual dates may vary by program.

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Learn How To Earn Your CertificateCertificate Eligibility and Requirements

A certificate is awarded upon completion of the three required courses for 12 units (120 hours) of instruction, with a letter grade of “C” or better. To become an official candidate in the program, students pursuing the certificate must submit a Declaration of Candidacy with a non-refundable $125 application fee. Students are encouraged to declare candidacy as soon as possible, but no later than after the second course in the program. To receive the digital certificate after completing all program requirements, students must submit a Request for Certificate. All requirements must be completed within five (5) years after the student enrolls in his/her first course. Students not pursuing a certificate are welcome to take as many individual courses as they wish.

Advisory Committee

  • Jinan Darwiche, M.S., Professor, Computer Science and Information Systems, Santa Monica College
  • Bryan Munoz, M.A., Associate Director of Recruitment & Admissions, University of California, Irvine Paul Merage School of Business
  • Howard Stahl, M.S., Department Chair, Computer Science and Information Systems, Santa Monica College

On-site Training Available

Our Corporate Training specialists can deliver this program or customize one that fits your organization’s specific needs. Visit Corporate Training or call (949) 824-1847 for information.

English Proficiency Requirement
All certificate programs at UCI Division of Continuing Education (classroom and online formats) require professional-level English language proficiency in listening and note-taking, reading comprehension and vocabulary, written expression, and oral presentation.